Feel free to reach out if you have any questions!

Did we miss your question? Feel free to send us an email and our support team will do their best to answer any questions you have!

Our team is available from M - F 9:00AM - 5:00PM PST

Prefer a phone call? Feel free to give us a call during business hours and we will do our best to assist you! 

If our team is unavailable to take your call, feel free to leave us a message and we will get back to you as soon as we can.

Our team is available from M - F 9:00AM - 5:00PM PST

TrophySmack

All you need to do is visit our&#xA0;<a href="https://www.trophysmack.com/pages/rewards-program" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">rewards page</a>, you can simply click &quot;Join Program&quot; to start earning and redeeming points!&#xA0;

All you need to do is visit our rewards page, you can simply click "Join Program" to start earning and redeeming points!

How do I sign up?

Rewards Program

How does the TrophySmack Design Tool work?

How do I submit custom graphics for my trophy/belt/chain?

Can I use a picture with a background for my custom design?

I want to create a Custom Product

How are your belts made?

Can I replace the topper on my trophy?

How to Update Your Championship Belt with New Plates

What if I need replacement parts for my product?

Custom Product FAQ's

Damaged or Defective Products

Engraving Errors

I did not receive my engravings. Where are they?

TrophySmack Return Policy

Order Issues & Refunds

Do you offer free shipping?

Do you offer Rush Fulfillment?

What if something happened to my package?

What shipping service levels are offered?

How fast does TrophySmack ship once an order is placed?

Do you ship internationally?

Can I pick up my order?

Shipping & Handling

How does Engravings work?

How many engravings come with my purchase?

Where do I place my engravings?

Can I get blank engravings with my trophy order?

I ordered a Trophy on Amazon, how do I get my engravings?

Engraving FAQ's

How do I earn points?

How do loyalty tiers work?

How can I redeem points?

What if I need to pay with Purchase Order or I am Tax Exempt?

Tax Exempt & Purchase Orders

Do you offer trophies for occasions other than fantasy sports?

How custom can you get?

Bulk Purchase Discounts

When will my Draft Board ship?

Can I see a preview of my order?

How do I sign up?Updated 2 months ago